Just wanted to say "thank you" for the wonderful customer service provided to me through Exeter Glass. Robin was the "best" when it came to taking care of my questions and scheduling the installation of my new windshield. Robin sent out a representative from the company to my home the day I made the call to make sure that the correct windshield was ordered for my car.
The technician that was sent out to the job was also very impressive. Although I did not get his name he went to work in the coldest weather and put my car back together in no time flat.
In this day and age good customer service is hard to find. Your company provided us with the GREATEST service, and I thank you.
We will recommend Exeter Glass to our friends in the future and thank you again.
Sue G.
Sue G.,
Kittery, Maine
Find a Location Nearest You
Testimonials What Customers are saying
Chicopee, MA
Ben was very polite and responsible with all the work that needed to be done on my car. Thanks to him i found that my car was getting rust, and he fixed the problem.
Julio P.
read moreVirginia Beach, VA
My tech, Rob, was outstanding. he was nice , polite, and thoughtful. He was just a good guy all around. Kudos to him!
Kathy M.
read moreChicago, IL
HE WAS GREAT AND WAS NICE TO WORK THE TIME AROUND OUR NEEDS.
Sharon Mcaleer M
read morePittsburgh, PA
Technician was courteous and came within the time frame given. Technician was professional and did a great and clean job.
David Y.
read moreJohnson City, TN
The windshield looked good when finished. I haven't driven the car yet, so can't comment on wear and tear, but it should be good.
Connie C
read moreNew Haven, CT
John kept me updated about appt.The work was done on an especially bitter cold day.
Kathleen Odonnell O
read moreColumbus, OH
I really appreciated the friendly staff and attention to detail. I feel that I had a craftsman rather than tech.
M. Knopp
read moreAtlanta, GA
Jeremy was completely courteous, professional and a real asset to your company. He did a fantastic job.
Mike Walker W
read moreChicago, IL
Great service from phone to tech. Painless and easy. Samantha Spillone is a great asset to your company.
Teddy M
read moreBaltimore, MD
The technician that was sent to repair my rear windshield was an awesome person. He installed the rear windshield quickly and efficiently. He did a great job of cleaning the car before and after he was done, and he was a blessing and a joy to have met.
Brent D
read moreBuffalo, NY
I decided to look for a company in my community when I found your company listed in the yellow pages for Niagara Falls. I was most pleased with the customer service I received from your company. I spoke with Cheryl, customer service rep, who was very knowledgeable about your company and actually convinced me your company was the one I [Continue Reading]
Robert K.
read moreDenver, CO
Thank you
Mark M
read moreAtlanta, GA
the Tech Donny ( I think that was his name), did an excellent job. He was very friendly, and very timely. I wasn't expecting him until 2pm, however he came earlier and was super efficient. I will definitely use him specifically, when I return to fix my passenger side window.
Sean A
read moreIndianapolis, IN
I would like to express my appreciation for the terrific manner in which your employee Mike C. fixed the front windshield on my 2006 Odyssey this afternoon. He was totally professional and extremely pleasant, answering questions he had probably heard several thousand times. Mike represents your company very well, implying a well run and professional approach on its senior management.
Edward S.
read moreNewburgh, NY
Jeremy was incredible. He was clear about when he was coming. He arrived early. He REALLY knew what he was doing, which he did efficiently and quickly. I have never had such good service. His assistant was also good. The experience was terrific. I have only the highest praise for Jeremy and the job he did.
Alan B.
read moreNorth Canton, OH
Great price and significantly cheaper than others. Fast and friendly service. Great experience.
Justin N.
read moreAtlanta, GA
Danny was very professional in performing his work.
Sarah P
read moreNorth Canton, OH
Keith N. was the tech and he was very nice & polite. He explained everything well and I was very impressed with him. I would recommend [site] and him to everyone.
Judy S.
read moreKnoxville, TN
Got my window in the next day. With the weather most companies would have rescheduled but your technician got it in. Absolutely excellent service.
Mike J
read moreOrlando, FL
The technician dispatched by the name of Mike was outstanding in regards to professionalism and workmanship. He took pride in his work and performed a very high quality job. I'm very particular about work performed on my BMW and I was comfortable and more than satisfied with the work that Mike performed. Thank you for the outstanding workmanship and quality [Continue Reading]
Wesley R.
read moreWorcester, MA
Technician was very professional, changed the windshield in a very professional and timely manner. After change was complete he walked me through the entire process. Very professional if ever need work again will ask for Ben.
Bruno D.
read moreDenver, CO
From the first contact, to the courteous hand shake on the departure, I was thinking, wow, wish all my business transactions where this professional. I assure you that if I, or someone I know, ever needs glass service, [site] gets my voice and recognition. Great job! Thank you!
Christian H.
read moreColumbus, OH
Excellent workmanship. i PAID OUT OF MY POCKET. I DID NOT USE MY INSURANCE. YOUR PRICES WERE VERY REASONABLE
Saundra S
read moreDenver, CO
Joe, the service technician that came out to repair my windshield, was meticulous in his work and very courteous. He explained the warranty and what to look for in the future with chips that can be filled to prevent cracking.
Courtney L
read moreOrlando, FL
Albert M. and Herb were so efficient, effective, and kind during this stressful period. They were very assuring and competent. I especially appreciated Albert's understanding of the situation and his way of relieving my stress.
Madaline O.
read moreSyracuse, NY
Price, quality, convenience. I will be back.
Tim - Kistler Service M
read moreOrlando, FL
No store location. Orlando selected to submit.
Peter Spencer-Hayes S
read moreRoanoke, VA
Unbelievable service and rates. Excellent experience. I can tell the company is all about doing business professionally.
Dylan Bryan B
read moreWilmington, MA
Samuel Barrios was pleasant and most helpful. Such a great person to deal with for this type of business!
Daniel Costa C
read moreAmherst, NY
Appreciated the work done in my garage rather than driving up to your workshop.
Mohammed S
read moreSan Antonio, TX
Very pleased with service and professional! ????
Lonnie Setliff S
read moreMerrillville, IN
From the start, your representative Mark Justak and the ladies in the front office were very nice people to work with. Then the technician came right out to my office, Schafer Financial Services, in Valparaiso, Indiana. All of the employees in the offices nearby came outside to see the work. We were all impressed by the service I received. Great [Continue Reading]
Brendan S.
read moreWaterford, MI
The tech, Gene A., did a great job on my windshield. He took the time to explain what he was doing and answered all of my questions. He is a great asset to your company!
Michel F.
read moreEast Hartford, CT
The entire process was handled with excellent customer service. Helen was very courteous and helpful on the phone. Jim D., my technician, was also very professional and courteous. It was an excellent experience all around. Thank you!
John J.
read moreChicopee, MA
Ben, the Glass Tech, was very helpful in calling this morning and letting me know he was able to put me first on his list and would be able arrive in twenty minutes. Saving me time and travel to the shop. I previously was scheduled for a 3pm appointment today at the shop location and was very pleased [site] came [Continue Reading]
Alcides S.
read moreTestimonial 1
I was very impressed with the services provided by Auto Glass Service. They got me an appointment right away and the technician arrived at the very beginning of the time window which made it convenient for me to get on with my day. My technician was extremely professional, friendly and quick.
Corrine J. - Merrillville, IN
read moreColorado Springs, CO
Technician was very nice. He was on time. He had great knowledge on his job and didn't mind explaining what he was doing.
Celena P
read moreColorado Springs, CO
He did a good job
Bendu W
read moreNormal, IL
Extremely accommodating! Especially on Christmas eve. I will definitely recommend and use their service again!
Richard G
read morePhoenix, AZ
The tech was very friendly and had a great customer service . I was very satisfied with the experience , he explained step by step and I loved the outcome
Lillian Cardenas B
read moreHuntersville, NC
Installation guy was awesome! Thanks!
Carley D
read moreAtlanta, GA
For the unfortunate circumstance of a broken windshield, Vicky (telephone representative) and Donnie (service technician) made the process stress free. I'll definitely recommend Auto Glass Service to friends and family.
Travis B
read moreEverett, WA
Eduardo was great! And the people at the shop were super nice. Thanks!
Christina Strand S
read moreNaperville, IL
Manny was an excellent tech. He was very polite and informative. He even saved my parking sticker and re-applied it to the new windshield. Thanks!
Mike C.
read moreMurfreesboro, TN
I called on a Sunday and I was surprised to find someone answer the call. I was very impressed with everyone I talked or meet with. I will be calling you again to do more glass replacement. Thanks.
Patrick S
read moreVirginia Beach, VA
The service technician, Ron, was very friendly, efficient, and helpful. He was professional and took his time to answer any questions I had regarding my new windshield. He was great!
Catherine W.
read moreLakewood, CO
These guys are doing a great job! CSR's were very professional. Joe (the technician) is a find! He's only been with the company a short time, but was very proficient technically, and extremely professional, including his grooming and uniform, and informational.
Craig M.
read moreSan Antonio, TX
David was Outstanding!
Gen Dempsey Kee D
read moreLivonia, MI
Exceeded my expectations in all areas, from the scheduling rep to the repair technician. Great job!
Tina T
read moreKerrville, TX
Absolutely the best customer service I have ever experienced!
Patrick Greene G
read moreBuffalo, NY, NY
My technician, Eric, from the Buffalo, NY store was absolutely amazing! I wouldn't hesitate a second to recommend this shop to anyone.
Katy B.
read moreHoschton, GA
I was pleased to know that the technician had over 30 years experience????
James B
read moreFt. Myers, FL
The service was superb. I was more than satisfied with the work and the gentleman who was in charge of the job. He was competent and efficient.
Ellen S.
read moreHoschton, GA
I was contacted by Shannon at the Hoschton, Ga. location about a referral from my insurance company. I was pleased with her knownledge of the service and the overall commitment to the customer. GOOD JOB!!!
Mike D.
read moreHartford, CT
When I called to make an appointment, I was surprised that I was able to get a new windshield the very next day. Your tech, Jim D. was very polite and arrived during the scheduled time. Upon arriving he informed me of what he was going to be doing and asked if I had any questions. He was very professional [Continue Reading]
Erin A.
read moreBuffalo, NY
Excellent customer service, nice employee, perfect job. Thank you very much.
Lana Zinouchyk Z
read moreHoschton, GA
I actually met Scott at your Gerber Collision location in Duluth, Ga but it was not listed in your store location selection.
Mike H
read moreTestimonial 2
My service technician, William B. called on time in the morning and told me that he would be at my office at 9:15. He was right on time and as nice as he could be! I work in auto insurance and I would definitely recommend Auto Glass Service to my customers.
Tracy L. - Tampa, FL
read moreIndianapolis, IN
Paul and his manager arrived and 25 minutes later they were done. Both were courteous and professional and the results are great. I am very impressed.
Dennis B
read moreColumbus, OH
Both phone rep and service tech (Chris) were very helpful and friendly. This was our first time that anything happened to our windows and they guided us through it and were very nice!
Megan W.
read moreAtlanta, GA
Excellent
Pat M
read moreMoraine, OH
Brad did a great job with the installation and was very friendly and personable. He is an asset to your company.
Jeff P
read moreAtlanta, GA
Jeremy was the one to put the glass in. He was a very nice and professional person and did an awesome job.
David Standifer S
read moreNewburgh, NY
The technician was very polite and explained everything in detail. Would recommend [site] to do everyone's windshield.
Erica D.
read moreChicago, IL
Scott Clark is an awesome technician. He explained his work while I watched. He presented great customer service. I work at Kohls and customer service is very important. Scott answered any questions I had in a professional manner. He had a great attitude too which is another important factor when dealing with customers. I will definitely recommend this company again. [Continue Reading]
Lawrence Pedley P
read moreOrlando, FL
The technician did not call before coming, but I was expecting him so I was home all day anyway. They were very efficient!
James C B
read moreAtlanta, GA
Donnie was excellent! On time, courteous, and hard working. He went above and beyond what I expected of him.
Scott B
read moreJacksonville, FL
Very pleased
Zelda Smith S
read moreBaltimore, MD
This was our second time using your company and will continue to in the future if required. Asked for Jacob again, because he was outstanding the last time. Both Jacob and Brandy were professional and outstanding...Thank you so very much!
Debbie Ranbry L
read moreNorth Canton, OH
Techs were very courteous.
Nabil S
read moreManchester, NH
fast courteous polite made me want to break the windshield again
Larry N
read moreFt. Myers, FL
Cory, the tech, came out of his Fort Myers area to do my repair in St Petersburg and he was wonderful. He explained everything, was very patient, and the car looks great. Completely satisfied the installer was a gem! Thanks again!
Alberta O.
read morePrestonsburg, KY
Very pleased with service and courteous technician...will call [site] again if ever needed. Thanks!
Robin M.
read moreNaperville, IL
Technician was quick and efficient. Very friendly and professional
Susan Jimenez J
read moreOwasso, OK
Mike did a great job! Very fast and professional!
Desiree B
read moreCanton, OH
Rod M. did the installation. Rod did an excellent, thorough, and conscientious job. It was very evident that he is well qualified as he displayed his competencies during the install. Proper installation and customer satisfaction were his top priorities. He and his work exceeded my expectations. I also very much appreciated his professional, social, and communication skills. I was treated [Continue Reading]
John B.
read moreSan Antonio, TX
My car was broken into last night, my insurance company reffered me to [site]. They were able to replace my windshield the same day within a couple of hours. The technician made me feel safe and even vacuumed out all of the glass. I hope my car never gets vandalized again but if it does I will definitely be back.
Cathleen O.
read moreWinchester, VA
Devon, the service tech, did a great job, very professional, on time, and finished fast.
Scott D.
read morePhoenix, AZ
Carlo was absolutely wonderful...kind, courteous, efficient and just perfectly friendly. I would recommend him and your company any day!!! Thank you for your prompt and excellent service!
Denise M
read moreClearwater, FL
Teck guy was great and perfection
Spyridon Rousselatos R
read moreSan Antonio, TX
Tech was very courteous, prompt, and skilled. Couldn't have gone any smoother.
Todd S
read moreSt. Louis, MO
I am so impressed! Jason was wonderful! Courteous, friendly, prompt - I have worked in customer service for 35 years - Auto Glass Service was awesome!
Kimberly H
read moreColorado Springs, CO
Jim met me at a very convenient location and was very personable throughout his visit.
Ed N
read moreDenver, CO
Craig was very friendly and professional.
Lanson K
read moreWest Seneca, NY
My service tech, Pete, was very courteous and the window on my Subaru looks great. Thanks for great service.
Evelyn B.
read moreFairview Heights, IL
technician was great,proffesional, courteous,and very good at his job.
Jack W
read moreAtlanta, GA
Glassusa provided prompt, courteous, and efficient service at my home. This service afforded me the opportunity to have my windshield replaced in a convenient and quick manner. It was completely convenient, I was pleased with the service.
Kathy Green G
read moreKnoxville, TN
T. Fisher did a great job!!!!
Michael P
read moreBoston, MA
very good experience overall
Michael Napolitan N
read moreFairfield, CT
Give Don Pirillo A raise. He returned the call in hours and had the appointment to install the the broken window. The repair crew called to insure the appointment. Showed up when expected and did a great job.
Michele H
read moreHartford, CT
Excellent service. Great job done by tech and fast too.
Robert L
read moreHuntington, WV
Very nice, polite, and they know their stuff! Worked very fast, but didn't sacrifice any quality. I'm extremely happy.
Joey B.
read moreSan Antonio, TX
I have used this service several times. Great customer service, quality work and convenience. Thanks!
Carol M
read moreChicopee, MA
Ben was my technician, and he was just wonderful. He came to my house to do the job, and he was pleasant, courteous, efficient, thorough...I couldn't have asked for more.
Amy W.
read moreChicago, IL
Service technician and customer service scheduler very good. Would recommend to family and frineds. Thank You,
Nick Karabetsos K
read moreTampa, FL
John the Service Technician was great! He actually vacuumed the matts and cleaned up a shoe scuff mark. A very friendly and nice guy.
William H
read moreSyracuse, NY
Technician was excellent, arrived ahead of schedule and very courteous. Thank you.
Margaret V
read moreRichmond, VA
Mia is an asset beyond belief, she made certain that my appointment was scheduled at a convenient time for me and followed up with me all through the process.
Paul G.
read moreGlendale, AZ
I was very satisfied and would recommend your service
James B
read moreMerrillville, IN
Other than my switch got broken, very satisfied customer.Thanks again
Brian Townsend T
read more
